Privacy Policy
Last updated: April 17, 2026
Experior Motors LLC ("we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, how we protect it, and the rights you have.
What We Collect
- Contact information: name, email address, phone number, mailing address
- Identity documents: copies of your driver's license or passport
- Vehicle information: VIN, make, model, year, odometer reading, and any supporting documents you upload (title, bill of sale, import paperwork, vehicle photos)
- Signatures: electronic signatures you provide on required forms
- Technical data: IP address, browser type, operating system, timestamps of your activity on this site
How We Use Your Information
- Completing vehicle title, registration, and DMV paperwork on your behalf
- Coordinating shipping, delivery, and related logistics
- Communicating with you about your service
- Complying with legal and regulatory obligations (motor-vehicle record-keeping, tax, Florida dealer licensing)
- Detecting and preventing fraud or abuse of our services
Legal Basis (GDPR)
If you are a resident of the European Union, European Economic Area (including Norway), or United Kingdom, we process your data under the following legal bases:- Contract: to provide the services you request
- Legal obligation: to meet tax, motor-vehicle, and dealer-licensing requirements
- Legitimate interests: to prevent fraud and keep our systems secure
- Consent: where you explicitly agree (e.g. when submitting optional information)
Cookies
We use cookies for two purposes:
- Essential ā to keep you signed in and secure during your visit.
- Analytics ā to understand how visitors use our site so we can improve it. We use Google Analytics for this. You can opt out with Google's browser add-on.
Third-Party Services
We use the following trusted services to deliver ours. Each may receive limited data as noted:- Google reCAPTCHA ā used to block automated abuse of our forms. Your interactions are subject to Google's Privacy Policy and Terms of Service.
- Twilio ā used to send SMS verification codes. Your phone number is shared with Twilio for this purpose. See Twilio's Privacy Policy.
- Amazon Web Services (SES) ā used to deliver email. Your email address is shared with AWS for this purpose.
- U.S. government agencies ā we submit paperwork to U.S. Department of Motor Vehicles offices and Florida HSMV as required to complete your service.
Data Retention
We retain your data for as long as it is needed to:- Complete your service while it is active
- Meet legal record-keeping requirements (typically five years for motor-vehicle transaction records under U.S. dealer regulations)
- Defend against legal claims (typically up to seven years)
Your Rights
If you are a resident of the European Union, European Economic Area (including Norway), or United Kingdom, you have the right to:- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Receive your data in a portable, machine-readable format
- Object to certain types of processing
- Withdraw consent where processing is based on consent
International Data Transfers
Your data is stored and processed on servers located in the United States. If you access our services from outside the United States, your data is transferred to, stored in, and processed in the U.S. where our service providers operate. We take reasonable steps to protect it with the same standards described in this policy regardless of where it is processed.
How We Protect Your Data
We use encryption in transit (HTTPS/TLS), restricted internal access, secure authentication (including two-factor verification for staff), and hardened server configuration. No system is perfectly secure, but we take reasonable precautions to protect your information.
Changes to This Policy
We may update this policy from time to time. When we make material changes, we will note the updated date above and, where practical, notify you by email.